FAQ's
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How long will delivery take?
We aim to have your order ready for dispatch within 1-2 working days, shipping 1-3 days & for rural delivery addresses please allow an extra 1-2 days for delivery. Please see here for more info on shippingÂ
Where will my order be shipped from?
Our online orders are supplied by our warehouse however, if they we do not have the stock the order will then come directly from our suppliers.
How do I track my order?
Once your order has been shipped you will receive a shipment confirmation email. This email will contain information for you to be able to track and trace your parcel.
Do you ship overseas?
Unfortunately, we only ship to addresses within New Zealand.
Once I have placed my order, can I change it?
Once you have placed your order you will not be able to change it online, however you can email Sales@ruggedramoutdors.co.nz or call +6422 657 9748 and our Customer Service team may be able to assist you if your order has not been fulfilled.
Do you have Afterpay?
Yes, we do but there is a minimum spend of $100